Housing, Community Care and Public Law Litigation
With many years' commitment to wider access to justice and legal aid we are sensitive to the needs of clients with limited financial means.
Our lawyers and support staff include fluent speakers in Spanish, Portuguese and Danish - and we provide a full bi-lingual service in those languages.
We promise our clients that we will:
- Keep them fully informed at all times;
- Send them copies of all important documents and correspondence;
- Return telephone calls on the same day if possible;
- Deal with correspondence promptly;
- Write letters in plain language without jargon;
- Ensure that all important communications with non-English speakers are in their first language;
- Give appointments without delay.
We hold the Law Society's Lexcel accreditation which is only awarded to legal practices that meet the highest management and customer care standards.
You can find our Complaints Policy here
Legal Aid Agency News
- Guidance: Specialist Telephone Advice from September 2025 6 Dezembro 2024Information for organisations interested in delivering specialist telephone advice services in Education, Discrimination, and Housing and Debt.
- Guidance: Civil processing dates 6 Dezembro 2024Check timescales for LAA to process your work (for example, civil applications and bills).
- Guidance: Submit a contracted work and administration (CWA) claim online 6 Dezembro 2024How CWA works online: how to claim, bulkloading, outcomes, new matter starts and guidance.
Our lawyers and support staff include fluent speakers in Spanish, Portuguese and Danish - and we provide a full bi-lingual service in those languages.