Housing, Community Care and Public Law Litigation
With many years' commitment to wider access to justice and legal aid we are sensitive to the needs of clients with limited financial means.
Our lawyers and support staff include fluent speakers in Spanish, Portuguese and Danish - and we provide a full bi-lingual service in those languages.
We promise our clients that we will:
- Keep them fully informed at all times;
- Send them copies of all important documents and correspondence;
- Return telephone calls on the same day if possible;
- Deal with correspondence promptly;
- Write letters in plain language without jargon;
- Ensure that all important communications with non-English speakers are in their first language;
- Give appointments without delay.
We hold the Law Society's Lexcel accreditation which is only awarded to legal practices that meet the highest management and customer care standards.
You can find our Complaints Policy here
Legal Aid Agency News
- Changes to Delegated Authorities (Merits Criteria Regulations) 9 July 2026Amendments will be made to the tables of Delegated Authorities in relation to cases under the Child Focused Model (previously known as Private Law Pathfinder).
- Guidance: Duty solicitor scheme boundary consultations 8 July 2026List of consultations regarding impacts of court and police station closures on duty scheme boundaries.
- Guidance: Immigration providers south west support directory 8 July 2026List of providers able to carry out legal aid immigration work in the South West of England.
Our lawyers and support staff include fluent speakers in Spanish, Portuguese and Danish - and we provide a full bi-lingual service in those languages.






