Housing, Community Care and Public Law Litigation
With many years' commitment to wider access to justice and legal aid we are sensitive to the needs of clients with limited financial means.
Our lawyers and support staff include fluent speakers in Spanish, Portuguese and Danish - and we provide a full bi-lingual service in those languages.
We promise our clients that we will:
- Keep them fully informed at all times;
- Send them copies of all important documents and correspondence;
- Return telephone calls on the same day if possible;
- Deal with correspondence promptly;
- Write letters in plain language without jargon;
- Ensure that all important communications with non-English speakers are in their first language;
- Give appointments without delay.
We hold the Law Society's Lexcel accreditation which is only awarded to legal practices that meet the highest management and customer care standards.
You can find our Complaints Policy here

Legal Aid Agency News
- Civil processing dates 17 April 2025Check timescales for LAA to process your work (for example, civil applications and bills).
- Crime processing dates 15 April 2025Check timescales for the Legal Aid Agency (LAA) to process your work (eg prior authority application, graduated fee claims).
- Crime news: annotating bank statements to support applications 10 April 2025Clients are encouraged to annotate their bank statements with the nature, source, and frequency of credits when applying for a representation order.
Our lawyers and support staff include fluent speakers in Spanish, Portuguese and Danish - and we provide a full bi-lingual service in those languages.